All mail and packages should be sent to your student’s apartment or host family address. SSE does not accept student mail. Please do not send mail or packages to the school.
Please be aware that any package that your student receives from the US or any other non-EU country will be subject to importation fees, taxes, and delays. This applies to both personal packages (e.g., a care package from your family) and commercial packages (e.g., an order from an online retailer). Additionally, many shipping companies will not deliver the package unless your student is at home to personally receive and sign for it, which can be difficult to arrange. For this reason, we strongly recommend that students pack a semester-long supply of any products that they will need from home. If your student receives a package, please understand that they will be responsible for paying all import fees, contacting the shipping company if needed, and collecting the package. You can find more information about import fees on the website for Tullverket, the Swedish import authority.
In emergency cases, students can request approval from the Head of Administration to ship sensitive documents (e.g., a replacement for a lost passport or credit card) directly to SSE. It is important to make the request before shipping the documents so that the Head of Administration can inform the mail room at SSE to accept the package. Please understand that any packages or mail sent to SSE without prior approval may not be accepted by the mail room, and thus, returned to the sender.