Arrival Day #
Schedule #
7:00 AM–3:00 PM: Arrival at Arlanda Airport #
During the required arrival period of 7:00 AM–3:00 PM, Swedish Program staff will meet students in the Terminal 5 Arrivals Hall (Level 2) at Stockholm Arlanda Airport. Staff will be stationed by a large yellow column directly outside the baggage and customs area. Staff will register your arrival and arrange transportation to your apartment.
Students are sometimes confused about the different sections of the airport. If your flight to Stockholm originates outside of Europe, you will go through border control after exiting the plane, then continue to baggage collection. If your flight to Stockholm originates in Europe, you will go straight to baggage collection. After collecting all of your baggage, you will exit the baggage area, walk through the customs area (a short hallway), and exit to the Arrivals Hall, where staff will be stationed directly in front of you.
If your flight lands in another terminal, follow the signs to the Terminal 5 Arrivals Hall. Don’t hesitate to ask an Arlanda employee for directions. You can also use Arlanda’s free WiFi to download an airport map.
If you get to the Arrivals Hall after 3:00 PM, see Delays below.
8:00AM–5:00PM: Apartment Move-In #
Between 8:00 AM and 5:00 PM, staff will meet students at the main reception area of the apartment complex (address: Bromstensvägen 152). Make sure to download and activate the Boxxy App on your phone so that you can enter the complex (see Boxxy App (Apartment Keys)).
Staff will provide your apartment key and show you to your apartment. After settling in, we recommend taking a walk and grabbing a few groceries at the nearby Coop grocery store. Fresh air and daylight are essential to overcoming jet lag!
If you get to the apartment complex after 5:00 PM, please see Delays below.
5:15 PM: Neighborhood Tour & Dinner #
Staff will meet students at the main entrance of the apartment building for a brief neighborhood tour followed by dinner at a nearby restaurant. We strongly encourage students to attend these activities, but we understand that sometimes students don’t feel well after a long day of travel. If you decide not to attend the tour and/or dinner, please inform staff at [email protected] so that we know that you are accounted for.
Delays #
Travel delays are common and no cause for panic. You do not need to inform us if your flight is delayed because we will track the flight number you provide. However, if you are rebooked onto a different flight (e.g., your flight is canceled or you miss a connection), please send your new flight number(s) and arrival time to [email protected] as soon as possible so that we know when to expect your arrival.
If you end up missing the arrival period of 7:00 AM–3:00 PM at Arlanda Airport, please take a taxi to your apartment. The taxi area is located on Level 2 in the Terminal 5 Arrivals Hall. We recommend using the companies Taxi Stockholm, SverigeTaxi, or TaxiKurir and asking for a “fixed price” fare. Ask for a receipt and submit it to the Head of Administration for reimbursement.
If you arrive at the apartment complex before 5:00 PM, staff will be on-site to provide your keys. If you arrive after 5:00 PM, staff will send you an email with instructions for retrieving your keys. Make sure to download and activate the Boxxy App on your phone so that you can enter the apartment complex (see Boxxy App (Apartment Keys)). When you get to your apartment, please email [email protected] to confirm that you have arrived safely.