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Student Handbook

Healthcare #

In an emergency, call 112 for medical, police, and fire emergency responders. For emergency Program support, call Director Lillian Döllinger at +46 72 250 00 10. For non-emergency support outside of office hours, see After-Hours Help.

Medical Care #

Sartwell Creek Wellness

Sartwell Creek Wellness is a private physicians practice in Stockholm founded by Dr. Daria Eriksson, an American physician. Book an appointment here for help with any non-emergency healthcare issue, including acute issues and referrals to specialists. Appointments are typically available within 0-2 business days.

  • Practitioners: Dr. Daria M. Eriksson, Dr. Jonas Johard, Dr. Laura Anissian, and Dr. Henrik Styvers
  • Location: To Care, Karlavägen 58, 4th floor (Station: Karlaplan or Stadion)
  • Appointments: Book online at https://doctoreriksson.as.me. To secure the soonest available appointment, select “any available” doctor. You will be prompted to enter your CISI participant ID number the first time you book an appointment.
    If you want to be seen sooner, book the soonest available appointment that you can attend, then email daria@sartwellcreekwellness.com. Keep a close eye on your inbox – she replies quickly! Note that Daria can only provide medical advice after seeing you in person, not over email.
  • Payment: No out-of-pocket cost for visits covered by your CISI insurance policy. You must provide your CISI participant ID number. For more information, see Health Insurance & Payment.

Psychological Care #

Svea KBT

Svea KBT is a psychology practice with specialties in a wide range of areas, including anxiety, depression, stress, and sleep issues. All of the psychologists are nationally licensed and have training in LGBTQ+ issues. Appointments are typically available within 2-5 business days. When you contact the practice, they will arrange an appointment with a psychologist suited to your needs.

  • Practitioners: More than 50 licensed psychologists with a variety of specializations
  • Location: Seven locations across Stockholm
  • Appointments: Email info@sveakbt.se with your CISI participant ID number and a brief description of your symptoms or what you need support with.
  • Payment: No out-of-pocket cost for visits covered by your CISI insurance policy. You must provide your CISI participant ID number. For more information, see Health Insurance & Payment.

Psychiatric Care #

Dr. Angela Marré-Lippitz, Sofiahemmet Hospital

Dr. Angela Marré-Lippitz is a private psychiatrist (medical doctor) at Sophiahemmet Hospital in Stockholm. Angela also works parttime in Germany. She offers both in-person and remote appointments.

  • Practitioner: Dr. Angela Marré-Lippitz
  • Location: Valhallavägen 91, Hus A (Station: Tekniska högskolan or Stadion)
  • Appointments: Email angela@marre-lippitz.se with your CISI participant ID number and a brief description of your symptoms or condition.
  • Payment: No out-of-pocket cost for visits covered by your CISI insurance policy. You must provide your CISI participant ID number. For more information, see Health Insurance & Payment.

Urgent Care #

See Urgent Care (Närakut).

Emergency Care #

See Emergency Rooms (Akutmottagning).

Map of Provider Locations #

Other Health Resources #

24/7 Nurse Hotline (Vårdguiden 1177)

If you need after-hours medical advice, or if you’re not sure how urgently you should seek care, call +46 771-1177 00 to get advice from a nurse. For more information, see After-Hours Help.

Pharmacies (Apotek)

Pharmacy staff are very knowledgeable about how to treat common ailments, so don’t be afraid to ask for help. Pharmacies sell over-the-counter drugs and a variety of personal items, including products for first aid, eye care, dental care, grooming/cosmetics, and sexual health. Please be aware that strong cold medicine similar to Sudafed requires a prescription in Sweden, but you can purchase other kinds of cold medicine and pain relievers over the counter. Ask pharmacy staff if you are unsure of what to choose.

If you need a prescription drug while in Sweden, you must visit a doctor (see Prescription Drugs).

Common pharmacy chains include Apoteket, Apotek Hjärtat, Apoteksgruppen, Kronans Apotek, and Lloyds Apotek. Pharmacies are typically open between 10:00 and 19:00, but hours vary by location.

Vaccination

Vaccination costs are not covered by your CISI health insurance.

Dr. Daria Eriksson from Sartwell Creek Wellness visits campus every October to administer the seasonal flu shot (influenza vaccine) to interested students at their own cost (typically around $40 USD). More information – including the date, booking instructions, and exact cost – will be provided via Google Classroom during the fall term.

The private clinic VaccinDirekt also offers the seasonal flu shot from early November through February, along with a variety of other vaccinations. Check VaccinDirekt’s website to see their list of vaccines and prices. VaccinDirekt offers students a 15% discount on most vaccinations with a valid Mecenat Card (Student ID).

Dental Care

Folktandvården Akuten is a dental emergency room located at Fleminggatan 48. The clinic is open 7:00-20:30 on weekdays and 8:00-20:30 on weekends. Outside of these hours, call +46 771-1177 00 for advice from a nurse.

Sexual Health

RFSU (The Swedish Association for Sexuality Education) operates a clinic offering contraception, STI testing, and counseling related to sexual health and sexuality. The clinic is located at Rosenlundsgatan 9 (Station: Mariatorget). Phone: +46 8-692 07 84.

Over-the-counter sexual health products are available in most pharmacies. On campus, SSE offers vending machines with free period products.

Healthcare While Traveling #

Program Travel

Below please find the healthcare providers and pharmacies located nearest to student lodging during Program excursions.

Marholmen (Orientation in the Stockholm Archipelago)

  • Emergency room: Norrtälje Sjukhus, Esplanaden 24, Norrtälje, +46 812 32 60 21
  • Pharmacy: Apotek Hjärtat Flygfältet Norrtälje, Radarvägen 9n, 761 42 Norrtälje, +46 771 40 54 05

The Island of Gotland

  • Emergency room: Visby Lasarett, S:t Göransgatan 5, 621 55 Visby, +46 498 26 81 50
  • Pharmacy: Apoteket Liljan, Österväg 7, 621 24 Visby, +46 77 145 04 50

The Arctic Circle

Hotell Fjället in Björkliden is in a remote location in the far north of Sweden. The hotel has a doctor on-site during ski season, but in emergencies, patients will be taken to Kiruna, Sweden or Närvik, Norway for treatment.

  • Emergency room: Kiruna sjukhus, Thulegatan 29, 981 31 Kiruna, +46 980-730 00
  • Pharmacy: Apoteket Ripan, Thulegatan 29, 98131 Kiruna, +46 77-145 04 50

Independent Travel

The number for emergency services throughout Europe is 112.

Program staff do not have expertise related to the healthcare systems, resources, clinics, etc. in other countries. If you need to seek healthcare during independent travel, you can search for in-person providers in your current location in the myCISI portal, or find a local recommendation by, for example, asking at your hotel’s reception desk or using a search engine. You will typically need to pay for costs upfront, then submit your receipts to your health insurance provider CISI for reimbursement (see Health Insurance & Payment). Make sure to save all receipts and records related to your care so that you can file a claim for reimbursement.

  • If the healthcare provider requires upfront payment, you will need to pay out-of-pocket and file a claim for reimbursement from CISI.
  • If the provider is willing to send an invoice, ask if they can invoice CISI directly. If so, your CISI ID card lists CISI’s billing address and contact information. If the provider cannot invoice CISI directly, provide your personal contact details instead. As soon as you receive the invoice, file a claim with CISI immediately so that CISI can pay the invoice before its due date.
  • If you require emergency care, expensive treatment, or longterm care, including hospitalization, please contact CISI’s 24/7 emergency assistance provider, AXA Assistance, by calling +1 (312) 935-1703 or emailing medassist-usa@axa-assistance.us. They will open a case on your behalf and do their utmost to arrange direct billing with your healthcare facility.

For more information, see Independent Travel.

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