Police, Embassy, and Migration Authorities #
The Swedish Police (Polisen) #
The Swedish police force is called Polisen. In addition to crime reduction, one of Polisen’s main goals is to increase public safety. You will see police officers or ordningsvakter (public safety agents with limited police power) at large events or near bars and clubs.
Call the non-emergency police number 114 14 to report a crime, report lost or stolen property, or ask a question. Please note that although it can be very distressing to have property stolen (such as your bag, phone, or laptop), it is not an emergency. To learn more about contacting the police or making a police report, visit Polisen’s website.
The American Embassy #
If you lose your passport or have a non-medical emergency such as being detained by legal authorities, you can contact the US Embassy in Sweden for American Citizen Services:
Dag Hammarskjöldsväg 31
115 89 Stockholm
Phone: 08-783 53 00
Please be aware that the embassy does not supersede local authorities. For example, if you are the victim of a crime, the US Embassy cannot investigate crimes, provide legal advice or representation, or pay legal, medical, or other fees for you.
Swedish Migration Board (Migrationsverket) #
Migrationsverket is the Swedish authority for migration. If you have a question about any aspect of your resident permit or UT card, contact Migrationsverket directly. Migration laws are complex, so we advise you not to rely on anecdotal information. Please also keep in mind that Swedish Program staff cannot speak on behalf of Swedish migration authorities.
Getting a UT Card #
After arriving in Sweden, you may need to visit Migrationsverket to take a picture and fingerprints for your residence permit card (uppehållstillståndskort, or UT card). This is a requirement of Swedish law. Students who needed an entry-visa for Sweden completed this step at the Embassy in Washington, D.C. and will not need to visit Migrationsverket. Your UT card serves as proof of your residence permit and should be presented to border authorities when you re-enter Sweden after traveling.
Book an Appointment #
To book an appointment, follow these steps:
- Visit https://www.migrationsverket.se/English/Contact-us/Book-change-or-cancel-appointments-for-visits.html.
- Select “Have your fingerprints and photograph taken” and “Stockholm (Sundbyberg),” and then select the number of people attending the appointment. (You can book a group appointment with other students if you wish, but please be aware that the larger the group, the harder it may be to find an appointment time).
- Enter your information on the next page and select a time that works for you. The appointment will take approximately five minutes.
There is currently a shortage of appointments, so there may not be any appointments available when you check the website. New appointments are released on Mondays from 10:00–12:00. Check the booking site frequently until an appointment is available.
Location #
Migrationsverket – Nationellt Servicecenter, Sturegatan 15, 172 31 Sundbyberg
From SSE, walk to Odenplan station. Take the northbound pendeltåg (commuter rail) line 43 or 44 one stop to Sundbyberg station. Migrationsverket is a 3-minute walk from the station.
At the Appointment #
You must bring your passport to the appointment. You also need your booking code, which you will receive when you book the appointment. When you arrive at Migrationsverket, register your arrival on the check-in machines. The screen in the waiting room will then display your booking code and appointment.
Please have your UT card mailed to our office address (below) to ensure delivery. We’ll let you know when your card has arrived.
The Swedish Program
c/o Your name
Box 6501
113 83 Stockholm
After the Appointment #
Your card will be manufactured and mailed within one week. It is not possible to speed up this process. If you do not receive your UT card within two weeks of your appointment, contact Migrationsverket.
Lost or Stolen UT Card #
If your UT card is lost or stolen, you must file a police report and make an appointment to be photographed and fingerprinted for a new card. Bring the police report to the appointment.
Questions #
If you have a question about any aspect of your resident permit or UT card, contact Migrationsverket directly. Program staff cannot speak on behalf of Swedish migration authorities.